Shipping

Where does ship to go?

We offer a free delivery service to all parts of Turkey. Your order will be carefully packaged and delivered to the most convenient location for you.

How much does shipping cost?
Shipping is free on all orders.
When will my order ship?
We want you to have your new Ruda as soon as possible, so items in stock are usually send 1-2 working days after you place your order.

Returns and Exchanges

Your satisfaction is great value to us. If you are not completely satisfied with your goods, simply send a return request to info@rudaofficial.com
What is your return policy?
Your satisfaction is very important for us. If you change your mind for any reason, you are welcome to return the product within 14 days of delivery. Simply contact info@rudaofficial.com to begin the return process. Our team will support you.

Orders and Payment

Which payment methods does Ruda accept?
We currently accept Mastercard, Visa, American Express. All payments made on rudaofficial.com are secure - we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) - and we do not store any of your payment information.
Can I change or cancel my order?
We process our orders very quickly and unfortunately cannot typically make changes after an order has been placed. If you notice the mistake straight away, though, please send us an email at info@rudaofficial.com to see if a modification can be made.